WHITE HAT MGMT L.L.C. (“we,” “us,” or “our”) operates the TCG AI Pro mobile application and the website https://tcgai.pro (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using TCG AI Pro, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Personal Information You Provide
Account Data: When you register, we collect your name, email address, and display name.
Profile Information: You may optionally provide a profile photo (avatar) and bio.
Card Images: When you use our grading service, you upload photographs of trading cards (front and back). These images are transmitted to our servers for AI-powered analysis.
Community Content: Comments, reactions, and posts you make in the community feed.
Payment Information: Subscription purchases are processed entirely by Google Play. We do not collect or store your credit card number, bank account details, or other financial information. We receive a transaction confirmation and subscription status from Google Play.
1.2 Information Collected Automatically
Device Information: Device type, operating system version, and unique device identifiers.
Usage Data: How you interact with the app, including features used, grading history, and session duration.
Log Data: IP address, access times, and error logs for troubleshooting purposes.
1.3 Local Storage
We use local storage technologies (SharedPreferences) on your device to keep you signed in, store your privacy consent preference, and remember app settings. This data stays on your device and is not transmitted to our servers unless necessary for authentication.
2. How We Use Your Information
We use the information we collect to:
Provide the Service: Process your card images through our AI grading system and generate digital grading certificates.
Manage Your Account: Create and maintain your user account, authenticate your identity, and manage your subscription.
Improve the Service: Analyze anonymous usage patterns to improve app performance, AI accuracy, and user experience.
Community Features: Display your graded cards, comments, and reactions in the community feed if your profile is set to public.
Communications: Send you service-related notifications, updates, and support responses.
Security: Detect and prevent fraud, abuse, and unauthorized access.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.
We may share your information only in the following circumstances:
Community Features: If your profile is set to public, your display name, avatar, graded cards, and community activity (comments, reactions) are visible to other users.
Service Providers: We may share data with trusted third-party providers who assist us in operating the Service (e.g., hosting, analytics), subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Storage and Security
Your data is stored on secure servers. Card images and grading data are stored to generate and maintain your digital certificates. We implement industry-standard security measures including:
HTTPS/TLS encryption for all data in transit
Secure server infrastructure
Access controls limiting who can view your data
Regular security reviews
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
Account Data: Retained as long as your account is active.
Card Images & Certificates: Retained as long as your account is active to provide ongoing access to your grading history and certificates.
Usage Analytics: Aggregated, anonymized data may be retained indefinitely for service improvement.
Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate personal data.
Deletion: Request deletion of your personal data and account.
Data Portability: Request your data in a machine-readable format.
Withdraw Consent: Withdraw your consent at any time (this does not affect the lawfulness of processing before withdrawal).
Opt-Out: You can set your profile to private to prevent your cards from appearing in the community feed.
TCG AI Pro is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
The following third-party services may process your data:
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the app or on our website and updating the “Last Updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
WHITE HAT MGMT L.L.C.
194 Lawrence St
New Brunswick, New Jersey 08901
United States
Email: [email protected]
Phone: +1 (914) 908-0889
Website: https://tcgai.pro
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.